Managing Your Account

How do I change my password?
In order to keep your profile secure, make sure you change your password regularly following these steps: Go to https://www.dahabshiil.com/ or our mobil...
Wed, 10 Jul, 2024 at 10:56 AM
How do I close my account?
You can close your account with Dahabshiil by following these steps: Open the Dahabshiil mobile app and log in to your account. Navigate to the Profile m...
Thu, 30 May, 2024 at 10:23 AM
How do I make a complaint about Dahabshiil services?
1. How do I make a complaint about Dahabshiil services? To file a complaint, please send an email to [email protected]. Include the following inform...
Fri, 12 Jul, 2024 at 10:19 AM
What can I do when my account has been suspended?
1. Why was my Dahabshiil account suspended? Your account was suspended because we did not receive the requested additional information for your recently pl...
Wed, 10 Jul, 2024 at 10:50 AM
Why was my account deactivated?
1. Why was my Dahabshiil account temporarily deactivated? Your account was temporarily deactivated due to our assessment of the supplied documents and inte...
Wed, 10 Jul, 2024 at 10:54 AM