In order to keep your profile secure, make sure you change your password regularly following these steps:

Go to or our mobile app:

  • On the sign-in page, click on the 'Forgot Password' link below the password field.
  • Enter the email address you used to register with Dahabshiil and click to continue.
  • You will receive a password verification code via email, valid for 3 hours.
  • Enter the verification code and create a new password for your account (ensure the password is at least 6 characters long and includes a symbol and number).
  • Once this is done, your password will be reset and you can now use the new password to log in.

Please be aware that multiple attempts may result in your account being temporarily locked. If this happens, you will need to contact our support team for assistance here.