Payments

How soon will my money arrive
The delivery time will vary depending on the payout options per destination country: Bank account – from instant up to 3 business days. Mobile wallet ...
Sat, 5 Jun, 2021 at 6:03 AM
What is the maximum I can remit in one transfer?
Maximum transaction limits vary, depending on your selected destination, payment method and payout method. To find out how much you can send to your chose...
Sat, 5 Jun, 2021 at 6:04 AM
How do I request a refund?
To apply for a refund, please head to our contact page and fill out the form, selecting the “Request a refund” field, and we will log your request and inv...
Sat, 5 Jun, 2021 at 6:05 AM
How can I finance my transactions?
We accept credit cards and debit cards as payment methods. We now accept Visa and Mastercard, unfortunately, we do not accept Amex Cards.
Tue, 8 Jun, 2021 at 11:50 AM
What is money back guarantee?
Dahabshiil provides a money-back guarantee for any money that recipients do not receive within 7 days of the confirmation of payment.
Sat, 5 Jun, 2021 at 6:08 AM
How do I top up my electronic wallet?
Once you create your Dahabshiil account, you will automatically be assigned an electronic wallet. You can top up your wallet via your debit/credit card or...
Tue, 15 Jun, 2021 at 5:40 PM